Banking AI and Workflow Governance RFP Checklist
The risk sits between submission and the core: applications re-keyed into several systems, requests in shared mailboxes, documents chased by email, approvals in email threads, and evidence rebuilt for the examiner. This applies whether or not you already have digital account opening or a digital loan application.
Regulations
Regulations the platformmust enforce.
- CFPB
- OCC
- FDIC
- Federal Reserve
- NCUA
- state regulators
- FFIEC guidance
- BSA/AML and FinCEN CIP and CDD
- OFAC
- GLBA
- Reg E
- Reg Z
- Reg B
- Reg CC
- Reg DD
- FCRA
- UDAAP
- TCPA
- NYDFS 500
Banking requirements
10 requirementsfor banking.
| ID | Requirement | Priority | Evidence to require |
|---|---|---|---|
| BK1 | Identity, authorization, required disclosures and consent are enforced before anything is written to the core | Must | Demo of an address change blocked when identity fails |
| BK2 | Integrates with your core and loan origination system (Fiserv, FIS, Jack Henry, CSI, Corelation, Finastra, Temenos, nCino or yours) and writes back by API | Must | Named production integration with your core |
| BK3 | Loan completeness check before Processing: required fields and document types matched by document type, not filename; the file cannot advance until it passes | Must | Demo of an incomplete file held at the gate |
| BK4 | Documents checked on arrival against the credit approval and the loan type (rate, payment, dates, collateral, the right tax form, signatures) | Should | Demo |
| BK5 | Exceptions (lender-placed insurance, post-close, waivers) need a named second approver, with every action dated and logged | Must | Sample exception log |
| BK6 | Dispute intake by text with e-signature, routed with a timer on the Reg E or Reg Z response deadline | Must | Demo |
| BK7 | Loan maintenance (collateral release, fee refunds, write-offs) prefilled from the core, approved by a reviewer, then written back | Should | Demo |
| BK8 | Wire and payment operations run with dual control and a per-transaction record | Should | Production reference |
| BK9 | Back-office processes beyond lending (deposit ops, treasury, HR, information security) run on the same platform with the same controls | Should | Production reference with processes outside lending |
| BK10 | Sized for community banks and credit unions: a first process live without a large internal IT team | Must for community institutions | Reference at an institution of your size |
Swipe sideways for the priority and the evidence.
Add these to the 41 core requirements.
Proof test
Ask for it live,on your process.
Take it further
The spreadsheet,and what Callvu runs here.
Questions buyers ask: How do credit unions stop re-keying loan data into the core? · How do banks and credit unions meet the Reg E dispute clock? · How can a bank chase missing borrower documents automatically?
Take the checklist into your RFP.
The spreadsheet carries every requirement, the scoring and the proof test, ready to send to any vendor.