Platform · Integrations
Connects to the systems you already run.And the ones you add next.
Callvu sits between every door and every system of record. It connects by API, webhook and MCP, and the list never stops growing: we build each connection to what you run.
Where requests start
Every door,one governed process
AI agents, phone, contact centers, messaging, email, links and systems that post events. Whatever the channel, the request runs through the same enforcement and lands in the same record.
Callvu AI
Our own AI chat, built in
Your own AI (MCP)
Any AI agent, through our MCP connector
Phone and Visual IVR
The phone menu hands off to a screen
CCaaS agent desk
The agent starts the process during the call
SMS
A text starts or continues the process
Start and finish in the message thread
An inbound email starts the process
Webhooks
Any system posts an event to start a run
Links and QR codes
On your intranet, HR portal, a system of record, or in a text
Web and app
Your portal and your mobile app
Where work gets done
The systems of recordin your industry
Pick your industry to see what Callvu connects to, and how.
Examples, not a full list.
Banking. Reads the customer from the core, writes the decision back to the loan system.
Reads to prefillGoverned writes back
Systems we connect to
- Fiserv
- CSI
- Corelation KeyStone
- Finastra LaserPro
How connections work
Read, enforce, write back.Nobody re-keys anything.
1. Read
Your CRM
- Name
- Dana Lee
- Account
- 4417
- Address
- 9 Oak Ave
2. Prefill
Change your address
NameDana LeePrefilled
Account4417Prefilled
New address18 Elm St
3. Enforce
- Identity verified
- Disclosure shown
- Consent captured
4. Write back
Your core
Address updated
By API, after every check passed
Read before the customer types
Callvu reads what your systems already know and prefills the form. Customers only answer what is missing.
Governed writes
Results go back to your systems of record by API, only after every check has passed, with the record of who did what.
Events in, status out
Webhooks start a run from any system, and status flows back as each step completes.
Traces in real time
The Decision Trace and the Audit Trace are pushed to your GRC and BI tools through the Callvu Analytics API.
Don't see your system?
We build connections to what each customer runs. New ones are added all the time.
Connected to your core in weeks, not months
At Phoenix Insurance, every core system was integrated in 4 weeks. We build the connections, train your team and stay with you through launch.