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Pricing

Licensed by process.Measured in outcomes.

Your annual license covers the processes you run and an allotment of Governed Resolutions: every run where the runtime enforces a control and records the outcome in the Decision Trace. You can audit every one.

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From the Decision Trace

Address change · four runs

Completed and written backIdentity verified, disclosure shown, change recorded
Counts
BlockedA non-compliant change was stopped before it executed
Counts
Required control not metThe customer left at the identity step-up
Counts
Ended before any controlThe customer closed the chat before the run started
Doesn’t count

No enforcement, no trace: it doesn’t count. Every Governed Resolution in your allotment maps to a record you can audit.

The unit

What is a Governed Resolution?An outcome you can audit.

A Governed Resolution is recorded the moment the runtime enforces a control and the run reaches a final outcome. Three outcomes count. One never does.

  • Completed

    Counts as 1 Governed Resolution
    Written to your system

    The process finished, every required control ran, and the result was written to your system of record.

  • Blocked

    Counts as 1 Governed Resolution
    Stopped before it executed

    The runtime stopped a non-compliant action before it executed. A prevented violation is the protection your compliance team is buying.

  • Required control not met

    Counts as 1 Governed Resolution
    Nothing executed, reason recorded

    A required step, such as an identity step-up or a signature, was not satisfied, so nothing executed. The record shows why.

  • Ended before any control

    Doesn't count
    No control, no trace

    A session that ends before the runtime enforces anything leaves no trace, so it never counts against your allotment.

Why outcome-based

Priced on what you are buying.Proven by what you can audit.

Sized on what you are buying

Not seats, not minutes, not messages. The processes you run, and the governed outcomes they produce.

Every outcome is auditable

Each one maps to an immutable Decision Trace. No vendor-defined resolution, and nothing to reconcile by hand.

Any door, one allotment

Callvu AI, your own AI, the phone, the web or a webhook. A Governed Resolution is the same from every door, and all of them draw from one shared allotment.

Predictable by design

A committed annual license with an allotment built in, so your budget does not move with every conversation.

How a plan is built

Four parts.Nothing hidden.

1 · The base

Annual license

Sized by the number of processes you run. Includes runtime enforcement, the Decision Trace and Audit Trace, and an allotment of Governed Resolutions.

2 · Where work starts

Doors

Callvu AI Chat is included with every license, the AI and the channel both. Each additional door, such as your own AI over MCP or Visual IVR, is a flat annual add-on.

3 · The outcomes

Governed Resolutions

Your license includes an allotment of Governed Resolutions for the processes in it, shared across every door. Add processes, and we size the next allotment with you.

4 · Getting live

White-glove service

White-glove, for as long as your license runs. We design, implement, maintain and optimize every process in it, and train your team. Live in weeks.

No public rate card. Pricing is scoped to your processes during discovery.

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Proof of value

Start with one workflow.Commit once it passes.

A proof of value with a commitment behind it. One real regulated workflow, built by us, live in 4 to 10 weeks. It has to clear two gates: it completes, and every interaction is provably compliant. If it clears both, it converts to your first-year license and the pilot is credited in full. If it does not, you pay nothing.

Live in 4 to 10 weeks

  1. Scope

    One pre-selected workflow for your industry. We choose it, you confirm.

  2. Build

    We build it from a pre-built skeleton. You build nothing.

  3. Run

    Your customers complete it in channel, on our AI or your own.

  4. Prove

    Two gates pass, and your risk team gets the Decision Trace and Audit Trace.

Gate 1: it completesGate 2: every interaction provably compliant

Both gates pass

It converts to your first-year license, and the pilot is credited in full.

Either gate fails

You pay nothing.

Gate 1

Completion

Completion holds at the level you set, measured against what you do today.

Gate 2

Compliance

Every interaction produced a clean Decision Trace with zero compliance exceptions.

What you keep

The Decision Trace and Audit Trace

Immutable traces of every run, handed to your risk team, ready for an examiner.

Questions

Pricing questions,answered plainly.

Why does a blocked run count?

Because a stopped violation is a governed outcome. The Decision Trace proves the wrong action was blocked, and that is the protection you are buying.

Can I keep my own AI agent?

Yes. Point it at Callvu over MCP. It runs through the same runtime, the same enforcement and the same Decision Trace as Callvu AI Chat.

Is Callvu AI Chat really included?

Yes. The AI and the channel both come with every license from day one.

Do you publish a rate card?

No. Pricing is scoped to your processes during discovery, once we understand what you need to run. We walk you through exactly how it is built.

How do I track my allotment?

Every Governed Resolution maps to a Decision Trace, and every trace can flow in real time to your GRC and BI tools. You can count them yourself.

Can I see it before I commit?

Yes, two ways. The sandbox lets you look at a real use case running live. The proof of value runs on your own workflow: it converts to your license only if it passes both gates.

Start with the process that matters most.

Tell us what you need to run. We will scope it with you, and show you how it is priced.

Talk to an expertSee a use case live