All plans include core features. Higher-tier plans offer advanced capabilities with more sessions and AI credits. Pricing can be customized based on specific business needs, user count, and required integrations. Contact us for more information.

A session refers to one user engaging in a workflow. If a user abandons but returns to the workflow, it is counted as one session. Callvu sessions are outcome-focused rather than time-based, which can be more predictable for budgeting since you're paying for actual customer interactions and completed processes rather than passive browsing time. 

Yes, you can add additional sessions to your plan at any time. Callvu offers flexible scaling options, including the ability to purchase extra sessions on a per-use basis or upgrade to a higher-tier plan whenever your usage requirements change. Contact us to discuss the best approach for scaling your session volume based on your specific needs.

When your free trial period ends, access to platform features will be temporarily paused until you select a paid plan. If you need additional time to evaluate the platform, contact our team to discuss extending your trial period. Our CX experts are available to help you transition smoothly to a paid plan or arrange for a trial extension based on your specific requirements.