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Solutions · AI Agent Completion

Your AI starts it.Callvu finishes it.

Callvu AI, or your own AI through our MCP connector, understands the customer and starts the governed process. Callvu decides what may run, runs it deterministically and puts consent and signatures on a screen the process controls. Sensitive data never goes into an AI chat.

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Your AI, in the conversation

Someone hit my car this morning. I need to file a claim.

I am sorry to hear that. I have started your claim. Please add photos and your consent on the secure screen.

The AI hands off to a screen Callvu controls. No sensitive data goes into the chat.

Secure screenYour car claim

Filled in from your chat and your policy

PolicyAuto, ending 4471
Date of lossToday, 8:40 AM
What happenedHit while parked

Photos of the damage

Front
Side
I consent to sharing my claim with the repair shop and the other insurer.
Sign and submit

The problem today

AI can start a regulated process.It should not be the one that finishes it.

Today, without Callvu

Agents that talk but cannot finish

The AI captures intent, then hands the customer to a form or a person.

Today, without Callvu

Policies the AI invents

A tribunal held Air Canada liable for the refund policy its chatbot made up.

Today, without Callvu

Sensitive data in the chat

IDs, card numbers and health details end up in transcripts.

Today, without Callvu

No record of what ran

Nobody can show which checks happened before the system of record changed.

Watch · 0:47

Your AI starts it.Callvu runs it.

A customer asks an AI agent for a change. Watch Callvu check it, keep identity and signatures out of the chat, and write it to your system of record.

Read the transcript

Your AI agent can understand a customer. It should not be the thing that changes their account. With Callvu, your AI starts the process over MCP, and Callvu runs it. A customer asks to update their address. The AI captures the intent and calls Callvu. Six evaluators check it before the first step. The Orchestrator decides what can execute. Identity and signatures never go through the chat. The customer gets a secure screen, prefilled, to confirm and sign. The change is written to your system of record, and every call is on the record. Bring Callvu AI, or your own. Same rules. Same record.

How it works

Three ways to execute.With any AI, or none.

Your AI describes the intent. Callvu controls the execution. The same enforcement and the same record apply to all three.

CustomerControlled screenCallvuYour system

Guided execution

A customer or an agent completes the process on a screen the process controls. Every step is enforced.

When to use

When the process needs sensitive data: onboarding, KYC, payments, signatures.

MCPAny AICallvuYour system

Backend execution

Callvu AI or your own AI agent starts the process over MCP, with no screen for the customer.

When to use

When no sensitive information is needed as input.

PrefilledAny AISignature screenCallvuYour system

Hybrid execution

The AI starts the process and carries the conversation in. Consent and signatures stay on a controlled screen.

When to use

The most common enterprise pattern.

Your AI agent

I moved. Can you update my address?

Sure. I'm starting that for you now.

Tool call over MCPtools/call · run the address change workflow · account 4417
Callvu returnedrun R-8831 · next: identity step-up on a secure screen

I've texted you a secure link to confirm it's you and sign.

Callvu

Six evaluators, before the first step

Execute with safeguards

What this key may do

  • List the tools
  • Search the knowledge base
  • Run a workflow (write on)
  • Approve a payment
  • Change a payout account

Secure screen · not in the chat

Confirm it's you

One-time code

Sign the change

Dana LeeConfirm
Your AI keeps its own model and conversation. Callvu runs the process, decides what executes, and keeps identity and signatures out of the chat. Every call is on the record. Illustrative names.

Highlights

The AI decides nothing that matters.Callvu enforces the steps.

Callvu AI Chat

Answers from your knowledge base, starts the right process with what it knows and walks the customer through it.

Bring your own AI

Expose your processes as tools over MCP. Read and write are switched on separately, per key, with tools an AI may never call.

The same controls for every starter

A run started by an AI passes the same evaluation as one started by a person, and records where it came from.

People where judgment matters

Escalations go to the Decision Desk before the run continues.

Why now

The risk is real.So is the cost of waiting.

40%+

of agentic AI projects will be canceled by the end of 2027, Gartner forecasts.

Gartner, June 2025

Liable

A tribunal held Air Canada responsible for the refund policy its chatbot invented.

Moffatt v. Air Canada, 2024

The same layer under all four solutions

The same evaluators, the same orchestrator and the same record, whichever door the work came through.

Entry PointsRegulated Workflow AutomationBack Office (WFM)

Guide

Bring your own AI

How any AI agent starts a governed process over MCP, without touching sensitive data.

Get the guide

Let your AI start the work

Bring the AI agent you already have. We will show you how Callvu finishes what it starts, on the record.

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