Entry Points
Every door in. One governed process.
CCaaS desk, phone and Visual IVR, chat, WhatsApp and SMS, email, webhooks, links, web and app. Every one starts the same governed process.
Solutions
Start at any door, including Callvu AI or your own AI. Govern the whole handoff end to end, and plan the back office before the work lands. Every solution runs on the same runtime enforcement and writes the same record.
Front office: where requests start
Back office: where work gets done
01Entry PointsEvery door in. One governed process.02AI Agent CompletionYour AI starts it. Callvu finishes it.03Regulated Workflow AutomationThe whole handoff, governed end to end.04Back Office (WFM)Plan the work before it lands.The solutions
Every door in. One governed process.
CCaaS desk, phone and Visual IVR, chat, WhatsApp and SMS, email, webhooks, links, web and app. Every one starts the same governed process.
Your AI starts it. Callvu finishes it.
Callvu AI or your own AI starts the process over MCP. Callvu decides what may run, runs it and captures consent and signatures on screen.
The whole handoff, governed end to end.
Clocks, approvals, outside parties and evidence: everything between the request and the system of record, run by Callvu.
Plan the work before it lands.
Every request is classified at intake by skill, effort and due date, with a live view of what is due, what is stuck and the hours ahead.
Where you start
Underneath all four
The same six evaluators, the same Completion Orchestrator and the same Decision Trace and Audit Trace, whichever door the work came through.
Six AI agents judge every request before the first step and every step as it runs.
The Completion Orchestrator is the only thing that runs the work.
Judgment calls go to people, inside or outside your company, in the Decision Desk.
Pushed in real time to your GRC and BI.
Bring one messy process. We will show you which solution fits and how it runs on Callvu.