Industries
Built for the workregulators look at.
In every industry, the same few processes cause most of the delays, rework and exam findings. Callvu starts there, with your regulations already loaded and your systems connected.
- 73% of inbound call traffic moved to digital self-service Banca Transilvania
- 100+ processes live in under 3 months Phoenix Insurance
- 23 hospitals live, with 3x faster procedure approvals Ministry of Health
- Six months to digitize every loan application and servicing workflow Bank Leumi
Pick your industry
Seven industries.The same few processes in each.
Examples, not a full list.
Banking
Where banks and credit unions struggle most:
- Debit card and EFT disputes
- Business account opening
- Outgoing wire transfers
Rules loaded: GLBA · Reg E · Reg CC · BSA and CDD
Home lending
Where lenders and servicers struggle most:
- Loan Estimate and changed circumstances
- Loss mitigation applications
- Borrower notices of error
Rules loaded: TRID · RESPA (Reg X) · Reg Z · Reg B
Insurance
Where insurers struggle most:
- Injury claims at first notice
- Procedure pre-authorization
- Beneficiary changes
Rules loaded: NAIC Model #668 · Unfair claims settlement rules
Healthcare
Where hospitals, clinics and practices struggle most:
- Prior authorization
- Surgical consent
- Good faith estimates
Rules loaded: HIPAA · No Surprises Act · CMS prior authorization rules
Telecom
Where carriers and MVNOs struggle most:
- SIM changes and port-outs
- Transfer of billing responsibility
- Line separations
Rules loaded: FCC CPNI · FCC SIM swap and port-out · TCPA consent
Utilities
Where utilities struggle most:
- Medical holds on shutoffs
- Assistance pledges
- Damage recovery
Rules loaded: State PUC disconnection rules · NERC CIP
Travel and eCommerce
Where travel managers, tour operators and cruise lines struggle most:
- Cancellations and refunds
- Out-of-policy trip approvals
- Traveler documents before departure
Rules loaded: PCI DSS · DOT refund rules
Another regulated industry?
If a process has a rule, a clock and a handoff, Callvu can run it.
What stays the same
Different rules.One way to enforce them.
The same layer
The same six evaluators, the same orchestrator and the same record, in every industry and through every door.
Your regulations, already loaded
Industry policies come preloaded in Studio. Any other regulation or SOP takes a non-technical person about an hour to add.
Your systems, already connected
Core banking, policy admin, EHR, telecom BSS and utility billing, by API and webhook. Connections are built to what you run.
Address change request, governed by GLBA. Same layer, same six evaluators, this industry's rules.
Run it in the sandboxTalk to an expert in your industry
Bring the process your examiner asks about most. We will show you how it runs on Callvu.