Questions buyers ask · AI compliance
How do you keep an AI chatbot compliant in a regulated industry?
An AI chatbot stays compliant when it starts a regulated process but never runs it. In Callvu, the chatbot hands the request to a governed process: a deterministic orchestrator runs every step, every regulation and company policy is checked before a step runs, consent and signatures stay on a screen the process controls, and every run produces a Decision Trace and an Audit Trace.
The problem today
Why guardrails are not enough
Conversational AI is non-deterministic. Guardrails limit and record what an AI does while it does the work, but an AI that runs a step can still write wrong data to the system of record, take a path that is not in the workflow, or be compliant most of the time rather than every time. In a regulated process, most of the time is not enough.
How it works
How Callvu governs AIFive moves, one process.
The AI is a door
Callvu AI chat or your own AI agent starts the process over MCP and passes what the customer said.
Six evaluators assess every action
Completion risk, compliance evidence, policy interpretation, data trust, audit readiness and exception patterns, whether a person or an AI started it.
One deterministic orchestrator decides
Execute, execute with safeguards, escalate to a person, or block.
Must-not-skip steps on a controlled screen
Consent, disclosures and signatures never happen inside the chat, and sensitive data never goes into it.
Written back only as the workflow allows
The system of record receives only what the process permits.
Runtime enforcement
Compliance enforced while the work runsOn every step, every time.
Most regulations come already loaded as policies, and your own SOPs are added as company policies. Every control is enforced on every step, and the Decision Trace and Audit Trace are pushed in real time to your GRC and BI tools. If AI fails, the process keeps running.
Proof
Live in production.In weeks, not months.
"We were able to implement meaningful changes with minimal IT strain or compliance headaches." David C. Williams, AVP Automation, AT&T.
More than 100,000 agents work on the Callvu platform, and more than 1,000 processes are live across customers.
Questions
What buyers ask next,answered plainly.
Do we have to replace our chatbot?
No. Callvu works behind any AI agent, yours or Callvu's.
Can we turn AI off?
Yes. One setting turns off every AI feature for a tenant, and the processes keep running.
What does an examiner see?
The Decision Trace shows why each AI action was allowed; the Audit Trace is the chronological record of every step.
Bring the process that costs you most.
We build it, train your team and stay with you through launch. You are live in weeks.