Questions buyers ask · Healthcare

How do hospitals reduce prior authorization delays?

Prior authorizations stall when requests go to the payer missing a note or form, and nobody sees which procedures are at risk until the date is close. Callvu builds each request from the EHR order, checks the payer's required documents before it is sent, chases missing items from the clinic or patient on a clock tied to the procedure date, and writes approvals and denials back to the EHR.

The problem today

Why authorizations run late

Today, without Callvu

Requests go out by fax and portal and status is chased by phone. A missing clinical note stops the request until someone calls the clinic. The procedure date gets closer, and the case is pushed back on the day.

How it works

How Callvu runs prior authorizationFive moves, one process.

  1. Built from the EHR order

    The request is prefilled from what the EHR already holds.

  2. Checked before it is sent

    The payer's required documents and fields are verified first.

  3. Gaps chased on a clock

    Missing items are requested from the clinic or patient, timed against the procedure date.

  4. Cases at risk go to a person

    Staff decide in the Decision Desk with the full case history.

  5. Written back to the EHR

    Approvals and denials land in the record.

Runtime enforcement

Compliance enforced while the work runsOn every step, every time.

HIPAA and your own policies are enforced on every step. Sensitive data is masked by policy before it leaves, and every run produces a Decision Trace and an Audit Trace.

Proof

Live in production.In weeks, not months.

The Ministry of Health hospital network approves procedures 3x faster and runs 23 hospitals on Callvu.

Questions

What buyers ask next,answered plainly.

Which EHRs does Callvu work with?

Callvu integrates with EHRs including Epic, Oracle Health, MEDITECH, Altera, athenahealth, eClinicalWorks and Veradigm, by API and webhook.

Do you sign a business associate agreement?

Yes. HIPAA business associate agreements are standard.

How fast can we start?

Live in weeks, starting with one process.

Bring the process that costs you most.

We build it, train your team and stay with you through launch. You are live in weeks.