Site and tower lease approvals
How do we collect and track the site access, lease and landlord approvals a tower or site job needs before the work is scheduled?
Treat every site job as a set of approvals with owners and deadlines. When a site job is planned (a new antenna, an equipment swap, a power or backhaul change, a decommission), Callvu classifies the approvals the site and the work require from the lease and the site records (the landlord's consent under the lease, the tower owner's structural and loading approval, the access and notice terms, the permits and the zoning where the work triggers them, the utility and the fiber provider's approvals, the environmental and historic preservation checks where they apply), chases each from its holder through a link with the documents the holder needs (the drawings, the equipment list, the structural analysis, the certificate of insurance), reads and checks each approval against the lease and the scope, routes a refusal, a condition or a lease question to the site acquisition or legal desk in the Decision Desk, and writes the approvals to the site record in the BSS, the system of record, and the site management system so the work order can be scheduled only when they are complete.
In scopeComplex: multi-party handoffsCallvu moves: chase and verify, decide, write back
Last updated November 7, 2026.
The problem today
The crew arrived with the new antennas, the tower owner's loading approval was still pending, and the landlord had not been given the notice the lease required.
A site job touches several owners' rights: the landlord's under the ground or rooftop lease, the tower owner's under the site license, the municipality's under the permit, the utility's for the power, the fiber provider's for the backhaul. Each has its own approval, document list and clock. The project manager tracks them in a spreadsheet; the crew is scheduled when the schedule says, not when the approvals say; the site visit that fails costs the crew, the crane and the window.
The lease and the site license say what needs consent and what notice; the tower owner's process says what structural analysis and drawings it needs and how long it takes; the permit and the preservation rules say when a change needs review and under what thresholds; the insurance certificate is a standing requirement. Each is a document from a third party with a deadline tied to the job date, which is the shape of a chase.
A job scheduled on its approvals is a crew that works.
How it runs
From the requestto the system of record.
A site job is planned in the site management system with a scope and a target date. Callvu opens the approvals case on the site.
- Landlord and tower owner
- Review the scope and the documents and give or condition their consent through their links.
- Permitting and utility bodies
- Issue permits and approvals through their channels.
- Site acquisition or legal desk
- Decides refusals, conditions and lease questions in the Decision Desk.
- Project manager and crew
- See the readiness and schedule the work only when the approvals are complete.
- Callvu
- Classifies, chases, checks, routes and writes.
Classify the approvals
The lease and the site license on record, the site's jurisdiction and the job's scope classify the approvals and the notices required: the landlord's consent or notice under the lease's alteration and access clauses, the tower owner's structural and loading approval with the analysis the owner requires, the building or zoning permit where the change exceeds the thresholds, the environmental and historic preservation review where the rules apply, the utility's and the fiber provider's approvals, the access scheduling and the escort terms, and the certificate of insurance; each is given a holder and a deadline from the target date.
Chase and verify
Each holder receives a link with the scope, the drawings, the equipment list, the structural analysis and the certificate of insurance their process needs, and is chased on the clock with the case showing what is outstanding; each approval or permit is read on arrival and checked against the lease and the scope (the equipment approved matches the plan, the conditions, the validity dates, the access windows, the signer's authority).
Decide
Approvals that match proceed by rule; a refusal, a condition that changes the scope or the cost (a loading limit, a different mount, a restoration requirement), a landlord's claim for additional rent, an expired or disputed lease term, or a permit denial goes to the site acquisition or legal desk in the Decision Desk with the documents and only the allowed outcomes (accept the condition and revise the scope, negotiate, escalate to legal, or cancel the job).
Write back and release
The approvals with their conditions, validity dates and access terms are written to the site record in the BSS, the system of record, and the site management system, the job's readiness shows complete only when every required approval is in, the work order is released to scheduling from that state, and the lease record keeps the approvals for the next job at the site.
Where it ends: Every approval the lease, the tower owner and the authorities required was identified from the records, chased from its holder with the documents they needed, checked against the scope, decided where it was conditioned or refused, and written so the crew was scheduled only when the site was ready. The Decision Trace shows the classification, the checks and any decision; the Audit Trace shows each request, arrival and the release with time.
Runtime enforcement
What is enforcedwhile the work runs.
The regulations preloaded in Callvu Studio and the bank's own policies, applied as steps that run, not lines in a binder. A step that breaks a rule does not run, so a completed run was compliant.
The handoff
Between the front doorand the back office.
The front door
The site management system's job; landlords, tower owners and authorities through their links and channels.
The back office
The site acquisition or legal desk decides only refusals and conditions; the crew is scheduled from the readiness gate.
The Decision Desk
- A refusal, a scope-changing condition, a rent claim, a disputed lease term or a permit denial goes to the site acquisition or legal desk in the Decision Desk with the documents and only accept and revise, negotiate, escalate to legal, or cancel.
Proof
In scope.Proof at scale, not one process at a time.
The kind of process Callvu runs in production for customers in this industry. Ask for a reference on this exact process. The results below are the industry's published proof; each claim code links to its record on agents.callvu.com.
More than 1,000 processes are live across Callvu customers.
Across Callvu customers
AT&T runs close to 100 processes on Callvu, used by 55,000 agents.
Questions
What buyers ask next,answered plainly.
Which approvals does a site job need?
The ones the lease, the tower license and the jurisdiction require for the scope: the landlord's consent or notice, the tower owner's structural approval, the permits and the federal reviews where thresholds are met, the utility and fiber approvals, and the insurance certificate; the classification lists them with holders and deadlines.
What does the tower owner receive?
A link with the scope, the drawings, the equipment list, the structural analysis and the certificate of insurance its process needs, chased on the job's clock.
When is the crew scheduled?
Only when every required approval is in and checked; the readiness gate releases the work order, not the calendar.
Related processes
Bring this process, or the one that costs you most.
We build it against your policies and your systems, train your team and stay with you through launch. You are live in weeks.