New product and device requests

How do we take a clinician's request for a new device or drug, collect the evidence and cost details, and run it through value analysis to a recorded decision?

Make the request a value analysis case with every input from the person who holds it. When a clinician requests a new device, implant, supply or drug, Callvu opens the case, lists what the value analysis committee requires (the clinical need and the patients it serves, the evidence and the regulatory clearance, the comparison with what is in use, the vendor's quote and contract terms, the annual volume and the cost impact, the training and the safety considerations), chases each from the clinician, the vendor, supply chain and finance through their links, checks the case against the committee's criteria, routes it to the value analysis committee in the Decision Desk with only the allowed outcomes, and writes the decision with the trial terms or the standard item to the supply chain system and the formulary with who decided.

In scopeComplex: multi-party handoffsCallvu moves: chase and verify, decide, write back

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Last updated November 7, 2026.

The problem today

The surgeon trialed the new implant for six months before anyone noticed it had never gone through value analysis.

Today, without Callvu

New products enter a hospital through the side door: a vendor representative, a surgeon who used it elsewhere, a trial that becomes a habit. The value analysis committee exists to weigh evidence, safety and cost before that happens, but its intake is an email and a spreadsheet, and the request arrives without the quote, the clearance or the volume. The committee defers, the surgeon buys off contract, and the finance variance report finds it.

The committee's criteria are knowable: the clinical need and the alternative in use, the evidence and the regulatory clearance, the quote and the contract terms, the volume and the budget impact, the training and the safety profile, the reimbursement. Each comes from a different party, and the decision has consequences in the supply chain system, the formulary and the surgical preference cards.

A request assembled against the criteria is one the committee can decide at its next meeting rather than the one after.

How it runs

From the requestto the system of record.

A clinician or a department requests a new device, implant, supply or drug. Callvu opens the value analysis case.

Requesting clinician: States the need, the patients, the alternative in use and the evidence through a link.
Vendor: Provides the quote, the regulatory clearance, the contract terms and the safety data through a link.
Supply chain and finance: Provide the current item and cost, the volume, the contract status and the budget impact.
Value analysis committee: Decides in the Decision Desk with the built case.
Callvu: Lists, chases, checks, routes and writes.

Open and list the requirements
The product type (a capital device, an implant, a supply, a drug), the category's committee and the criteria set the requirements: the clinical need and the patients, the alternative in use and why it falls short, the evidence and the regulatory clearance, the quote and the contract terms, the annual volume and the cost per case against the current item, the reimbursement, the training and the safety considerations.
Chase and verify
Each requirement is requested from the party that holds it through a link and chased on the committee's calendar; each is read on arrival and checked (the clearance matches the product and the indication, the quote matches the volume, the evidence is for the product requested), and gaps go back with the specifics.
Decide
The complete case goes to the value analysis committee in the Decision Desk with the criteria and the comparison, and only the allowed outcomes: approve as a standard item, approve a trial with its scope, duration and the outcome measure, defer with specifics, or decline with the reasons; a conflict of interest declaration from the requester is part of the case.
Write back
The decision with who decided is written to the supply chain system (the item, the contract, the trial scope) and to the formulary or the preference cards where they apply, the requester and the vendor are told, and a trial's end date opens the evaluation with the outcome measured.

Where it ends: The product was decided by value analysis on a case with every input from the party that holds it, and the supply chain system and the formulary hold the decision with its scope. The Decision Trace shows the criteria, each check and the decision; the Audit Trace shows each request, arrival and write.

Runtime enforcement

What is enforcedwhile the work runs.

The regulations preloaded in Callvu Studio and the bank's own policies, applied as steps that run, not lines in a binder. A step that breaks a rule does not run, so a completed run was compliant.

Regulations

The hospital's value analysis policy and the medical staff's conflict of interest rules: The policy defines the products that need value analysis review, the committee by category, the criteria (clinical need, evidence, safety, cost and reimbursement), the trial rules (scope, duration, outcome measure), the conflict of interest declaration the requester makes, and the record of the decision.
FDA device and drug clearance and approval status (21 CFR 807 premarket notification, 21 CFR 814 premarket approval, drug approvals) and the recall and safety reporting rules: A device must have the clearance or approval for the indication requested, and a drug its approval; the case carries the vendor's documentation, and the product's safety history and any recalls are part of the review.
Supply chain contracting, group purchasing terms and the reimbursement rules for the product: The quote is checked against the group purchasing or local contract, the cost against the current item and the volume, and the reimbursement against the payer rules for the procedure or the drug, which together set the budget impact the committee weighs.

Company policies

No product is bought, trialed or used before the committee's decision is on the record.
Each input comes from the party that holds it; the clinician is not the vendor's courier.
A trial has a scope, a duration and an outcome measure, and an evaluation at its end.
The supply chain system and the formulary are the system of record for the decision.

Controls

Requirement list by product type and committee.
Chases to the clinician, the vendor, supply chain and finance with checks.
Clearance and quote verification.
Conflict of interest declaration.
Decision Desk decision with required outcomes.
Supply chain and formulary write with trial evaluation.

Clocks and deadlines

Committee calendar: The case is complete before the meeting it is scheduled for, with the chases visible against it.
Trial: The approved duration; the evaluation opens before it ends.

Documents and checks

The request and the requirement list
The evidence, the clearance, the quote and the cost comparison
The decision with the scope and the approver
The supply chain and formulary record

In the Decision Trace

The criteria and each check.
The decision, its scope and the committee.

In the Audit Trace

Each request and arrival with time.
The decision with time.
The write and the trial evaluation.

The handoff

Between the front doorand the back office.

The front door

The clinician or the department; the vendor through its link.

The back office

The committee opens a complete case; supply chain and pharmacy act from the decision.

The Decision Desk

The complete case goes to the value analysis committee in the Decision Desk with the criteria and the comparison, and only approve as standard, approve a trial with scope, defer with specifics, or decline with reasons.

Proof

In scope.Proof at scale, not one process at a time.

The kind of process Callvu runs in production for customers in this industry. Ask for a reference on this exact process. The results below are the industry's published proof; each claim code links to its record on agents.callvu.com.

23 hospitals in the Ministry of Health network run on Callvu.

Across Callvu customers

More than 1,000 processes are live across Callvu customers.

Across Callvu customers

Questions

What buyers ask next,answered plainly.

What does the committee need?

The clinical need and the alternative in use, the evidence and the regulatory clearance, the vendor's quote and contract terms, the volume and the cost impact, the reimbursement, and the training and safety considerations, each from the party that holds it.

Can a product be trialed first?

Only by the committee's decision, with a scope, a duration and an outcome measure, and an evaluation when it ends.

Where is the decision recorded?

In the supply chain system and the formulary or preference cards, with who decided, so purchasing and the operating room act on it.

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