Mortgage AI and Workflow Governance RFP Checklist
TRID and Reg X run on clocks, while Loan Estimates, changed circumstances, conditions, loss mitigation and notices of error still move by email and re-keying. The platform must run the clocks, not just record them.
Regulations
Regulations the platformmust enforce.
- CFPB
- TRID
- RESPA and Reg X
- Reg Z
- Reg B
- HMDA
- FCRA
- SAFE Act
- GLBA
- UDAAP
- state lending and servicing rules
- TCPA
- ESIGN
- UETA
Mortgage requirements
9 requirementsfor mortgage.
| ID | Requirement | Priority | Evidence to require |
|---|---|---|---|
| HL1 | Starts the TRID clock the moment a changed circumstance is recorded and drives the revised Loan Estimate within 3 business days | Must | Demo of a rate lock extension triggering the revised LE |
| HL2 | Loan Estimate and Closing Disclosure delivery tracked against their timing rules, with proof of delivery and acknowledgment | Must | Sample record |
| HL3 | Reg X clocks enforced: 5 business days to acknowledge a loss mitigation application or notice of error, 30 business days to respond | Must | Demo of a notice of error captured from any channel with its clock |
| HL4 | Reg B adverse action notice issued within 30 days of action taken | Must | Demo |
| HL5 | Broker and borrower packages: only missing items are requested, documents checked against the loan's own conditions on arrival | Must | Demo of a broker package with two missing items |
| HL6 | Underwriting conditions cleared inside the platform, never by email, and written back to the LOS | Must | Demo |
| HL7 | Integrates with your LOS, servicing platform, document system and credit bureaus without replatforming | Must | Production reference with your LOS class |
| HL8 | AI-started applications move to a secure screen for income, consent and signature, and land in the loan team's queue with every document checked | Should | Demo |
| HL9 | Volume spikes (rate cycles, loss mitigation surges) absorbed without adding processors, with work classified and visible before it lands | Should | Operations report from a production customer |
Swipe sideways for the priority and the evidence.
Add these to the 41 core requirements.
Proof test
Ask for it live,on your process.
Take it further
The spreadsheet,and what Callvu runs here.
Questions buyers ask: How do lenders meet the TRID clock on changed circumstances? · How do mortgage servicers handle loss mitigation applications on time?
Take the checklist into your RFP.
The spreadsheet carries every requirement, the scoring and the proof test, ready to send to any vendor.