Digital Forms for Customer Service
Effortless Digital Forms & Applications
Streamline data collection with Callvu digital forms. Callvu digital forms are customizable micro apps that make digitizing customer service forms, applications, and surveys easy.
Digital Form Benefits
Callvu digital forms can be deployed to any channel, offering your customers service anytime and anywhere, improving customer experience, increasing service efficiency, and offering scalable solutions.
Smart Digital Forms and Applications
Configurable Forms and Workflows
Design forms and workflows that fit your business needs, automating data collection and processing in a way that works for your team.
Seamless Integration with Existing Systems
Sync your digital forms with CRMs, databases, and other tools to ensure smooth data transfer and real-time updates.
Multi-Channel Accessibility
Allow customers to fill out forms on their preferred platform, whether through mobile apps, websites, or social media channels.
Automated Follow-ups and Notifications
Ensure that customers stay informed with automated responses and notifications after form submissions, reducing manual follow-up tasks.
Data Analytics for Improvement
Use insights from form submissions and customer interactions to continuously refine the process and make data-driven decisions.
750K
sessions automated
Case Study
Bank Cuts Time to Completion for 750K+ Approvals Per Year With Omni Channel Digital Self-Service
The bank used the Callvu platform to quickly design and deploy mobile document acknowledgment and e-signature mini-applications for Mobile.
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Digital Forms & Applications FAQs
What are Callvu digital forms & applications micro apps?
Callvu micro apps are digital, self-service micro journeys that allow customers to complete and submit forms or applications on any device. These micro apps simplify processes like onboarding, application submissions, or service requests by providing an intuitive, guided interface that customers can fill out quickly and easily.
How are digital forms & applications valuable to customers and companies?
Digitizing customer forms and applications helps companies collect data faster, reduce errors, and improve processing efficiency. Callvu micro apps are immensely effective at removing the friction of traditional paperwork, connecting to your existing tech stack to speed up data collection and ensure customer information is centralized and accessible.
How do effortless digital forms & applications micro apps help companies reduce costs?
Callvu digital forms and applications help companies reduce costs by replacing PDFs and automating routine processes. Digital forms eliminate physical paperwork, data entry, and follow-up administrative expenses associated with incomplete submissions. Companies reduce labor costs and scale operations with Callvu micro app digital forms and applications.
How do effortless digital forms & applications improve customer satisfaction and CSAT?
Effortless digital forms and applications improve customer satisfaction by providing a faster, more user-friendly way to submit information or complete applications. Customers appreciate the flexibility of completing forms on their own schedule, and guided interfaces help minimize errors, reducing the frustration of resubmissions. With automated updates and a seamless experience, customers feel informed and supported throughout the process. This results in higher Customer Satisfaction Scores (CSAT) and a more positive experience that strengthens their relationship with the brand.