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DIGITAL FORM & WORKFLOW AUTOMATION

Transform broken processes into intuitive digital journeys

Our intelligent digital form and workflow automation platform reduces customer effort by 78% while streamlining critical interactions—no coding required.

Digital Form & Workflow Automation - Customer Self-Service

Trusted by Customer-Obsessed Brands

simplify complex processes
with seamless digital experiences

Traditional forms and approvals create customer frustration and operational bottlenecks. Transform these interactions with intelligent workflows that reduce friction, accelerate resolutions, and build loyalty.

Workflow Automation - seamless digital experiences that simplify complex processes​

92%

Higher Completion Rates

85%

Reduction in customer effort

74%

Faster Resolution Times

67%

Lower Processing Costs

"Callvu helped us migrate 73% of our inbound call traffic to digital self-service. They transformed our customer experience in ways we didn't think were possible. That's no easy task when you're dealing with everything that arises in consumer banking."

Anca Radu

Digital Project Manager, BT

everything you need to build
exceptional digital workflows

Create experiences customers love to complete

Our intuitive drag-and-drop interface lets anyone create powerful digital forms in minutes, not months.

Digital Customer Experience Solution: Automate Workflows

Intelligent support throughout customer journeys

Embed AI capabilities that guide customers, extract information, and make completing forms intuitive and effortless.

Digital Contact Center Intelligent Assistance

Seamless customer experiences across every touchpoint

Let customers start and continue processes across any channel with complete continuity.

API Integration​ and Omnichannel Customer Service

Seamless integration with your existing systems

Connect with your CRM, ticketing, document management, and business systems for unified experiences.

Enterprise ready CX Automation - Easily Embed AI

From idea to impact in days, not months

Unlike traditional development that can take 6-12 months, Callvu’s no-code platform lets you launch your first self-service solution in as little as 2-4 weeks.

No-Code Digital CX Automation Solution

"Callvu helps us transform how we connect with customers across critical touchpoints. Their platform allows us to quickly deploy digital experiences that reduce service volume, improve customer satisfaction and automate low value service tasks. What impressed us most was how rapidly we were able to implement meaningful changes with minimal IT strain or compliance headaches."

David Williams

Vice President, Automation, AT&T

Streamline important journeys with intelligent workflow automation

Digital Account Opening

Transform customer onboarding with frictionless application processes that accelerate approvals.

Service Request Management

Streamline service requests with smart forms that guide completion and provide real-time updates.

Digital Claims Processing

Simplify claims submission and processing with intuitive forms, document uploads, and transparent tracking.

Payment & Billing Operations

Streamline payments and deflect billing inquiries with intelligent self-service workflows.

What Our Customers Ask Before Getting Started

How quickly can we implement digital workflow solutions?

Most customers deploy their first digital workflow within 2-4 weeks. Our no-code platform and pre-built templates dramatically accelerate implementation compared to traditional development approaches.

Do we need technical resources to build and maintain digital forms and workflows?

No. Our drag-and-drop interface is designed for business users with no coding required. Your customer experience team can build, test, and optimize journeys with minimal IT dependency.

How does AI improve the form and workflow experience for our customers?

Our embedded AI capabilities transform traditional forms into intelligent, conversational experiences. Customers can ask questions in natural language, upload documents for automatic data extraction, and receive smart suggestions that make form completion faster and easier. Most customers see a 40-60% reduction in form completion time and a 30% increase in first-time accuracy.

How does this integrate with our existing systems and customer service channels?

Seamlessly. Our platform connects with your existing systems through pre-built connectors and APIs. Form submissions flow directly into your business systems, and customers can easily track status or get assistance across all channels.

What types of processes are best suited for digital form and workflow automation?

High-friction, multi-step processes deliver the greatest ROI. Account applications, service requests, and document submissions typically see 75-90% digital adoption, while reducing processing time by 60-85% compared to traditional methods.

Start reducing customer effort by 78% while delighting customers.

CallVU Is now FICX

CallVU has officially relaunched as FICX.