Callvu gives health systems, payers, and providers a controlled way to complete sensitive, PHI-bound transactions inside conversational channels without exposing protected data to GenAI. Every step is validated, HIPAA-aligned, and governed so digital channels finally finish what AI starts.
AI can triage symptoms, route patients, and answer benefits questions. But once a patient needs to submit documents, authorize treatment, update insurance, make payments, verify identity, or access protected records, everything escalates.
Completion doesn’t fail because AI can’t interpret intent. Completion fails because healthcare is governed by HIPAA, CMS, payer rules, consent requirements, PHI protections, and billing regulations.
Two completion modes close the gap
You must enforce identity, consent, disclosures, plan validation, medical documentation, signatures, and PHI boundaries. AI cannot guarantee compliance. Callvu can.
A controlled flow that captures documents, medical forms, consent, disclosures, signatures, and required PHI, all without exposing anything to your LLM.
Executes structured tasks in EHRs, payer systems, scheduling platforms, and billing with guaranteed accuracy.
Together, these modes help healthcare complete sensitive transactions digitally, without risking compliance.
Keep patients and members in-channel with PHI-safe workflows.
All flows align with HIPAA, CMS, payer rules, and state-level regulations.
Streamline administrative tasks.
Reduce paper and back-office work.
Improve first-pass resolution.
Eliminate complexity.
Every workflow keeps protected data inside a governed environment.
HIPAA-aligned encryption, access control, and PHI separation from LLMs.
Every consent, disclosure, signature, timestamp, and form retained immutably.
Role-based access and governance for clinical and operational teams.
HIPAA, CMS, payer rules, digital consent, and identity requirements enforced.
Form submission with doc upload and routing
Service changes, updates, plan modifications
VP Patient Access, Major Health System
Director of Payer Operations, National Insurer
COO, Medical Group
Unified digital stack. No new engineering required. Deterministic mode connects safely to your systems of record.
Identity, forms, document evidence, and updates posted securely.
Eligibility checks and insurance validation integrated inside the flow.
Copays, balances, and payment plans processed with PCI alignment.
Document capture and prior authorization evidence sent automatically.
Form submission with doc upload and routing
Service changes, updates, plan modifications
See how providers and payers deliver compliant, PHI-safe completion with Callvu.
All PHI stays within governed micro-apps. Models never touch raw medical data, insurance details, or clinical documents.
UI mode enforces required steps, signatures, disclosures, medical forms, and evidence capture. Deterministic mode guarantees compliant posting.
Clinical and administrative updates must be precise. Deterministic mode eliminates ambiguity and ensures regulatory alignment.
Most organizations launch 5–7 flows in 3–6 weeks using templates for intake, scheduling, eligibility, payments, and authorizations.
