Main responsibilities:

• Working closely with the sales team on proposals, pitches and demos
• Putting together business cases, presentations and ROI papers
• Working closely and collaboratively with customers and partners to devise effective solutions
• Working closely with customers to understand and capture requirements, dealing with RFI’s and RFP’s
• Ensuring the proposed sales and solutions capitalize on CallVU’s strengths and can be implemented successfully

Required qualifications and experience:

• Must be a subject matter expert on Contact Center Operations and Digital Transformation
• Previous extensive international experience working within a commercial/technical pre-sales / solution architect position
• Ability to communicate technical information to business people
• A trusted adviser attitude, capable in presenting and effectively influencing all levels of the organization
• Proven ability to articulate the distinct benefits of products and services, and position them against competitors
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills
• 7+ years’ experience selling software solutions to large enterprises – preferably in the financial services industry
• Education: Minimum BS/BA or equivalent degree, preferably in business, finance accounting or computer science