We’re looking for a technical guru who can act as a subject matter expert throughout CallVU’s entire customer acquisition and on-boarding journey
Main responsibilities:
- Working closely with the sales team on proposals, pitches and demos
- Putting together business cases, presentations and ROI papers
- Working closely and collaboratively with customers and partners to devise effective solutions
- Working closely with customers to understand and capture requirements, dealing with RFI’s and RFP’s
- Ensuring the proposed sales and solutions capitalize on CallVU’s strengths and can be implemented successfully
Required qualifications and experience:
- Must be a subject matter expert on Contact Center Operations and Digital Transformation
- Previous extensive international experience working within a commercial/technical pre-sales / solution architect position
- Ability to communicate technical information to business people
- A trusted adviser attitude, capable in presenting and effectively influencing all levels of the organization
- Proven ability to articulate the distinct benefits of products and services, and position them against competitors
- Excellent listening, negotiation and presentation skills
- Excellent verbal and written communications skills
- 7+ years’ experience selling software solutions to large enterprises – preferably in the financial services industry
- Education: Minimum BS/BA or equivalent degree, preferably in business, finance accounting or computer science