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Stop Payment Abandonment.

Launch Compliant Mobile Payments From Your IVR.

Close Payments. Cut Risk. No Disruption.

  • Trigger secure SMS links from any IVR in real time.
  • Boost completion 25–40% with guided payment flows.
  • Eliminate PCI exposure — zero card data in IVR or agent paths.
  • 100% PCI-DSS compliant.
  • Plug-and-play integration. No rip-and-replace.
  • Go live fast with no-code templates for payments and refunds.
Security Compliance

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Learn how to make your IVR payment-ready.

"Callvu allows us to quickly address customer pain points with easy-to-use digital self-service options that cut support costs and increase customer satisfaction."

David Williams

Vice President, Automation, AT&T

Launch Secure Payments in Weeks, Not Quarters.

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Minimize Payment Friction

Customers pay in seconds on their mobile device—eliminating complex voice menus and DTMF errors.

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Reduce Agent Labor & AHT

Automation that deflects calls, reduces average handle time, and saves thousands of agent hours annually.

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Eliminate PCI Scope

Seamless payment handoff ensures no card data exposure to your IVR or human agents.

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Works with Your Current Tech

Integrates with any IVR and provides PSP flexibility to work with your current payment gateway.

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Self-Serve Configuration

Use our powerful Payment Template and No-Code Builder to create and adapt payment workflows instantly.

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Rich Analytics

Track process performance and identify optimization opportunities.

System Integration & Automation

Callvu Automate IVR Payments 1

Secure Link Triggering & Data Isolation

  • IVR Triggers a secure SMS payment link
  • Zero PCI Scope: card and banking data never touches IVR or agent
  • Mobile-First Capture = instant completion, better FCR

No-Code Payment Workflow Builder

  • Powerful Payment Templates
  • No-Code Editor: Visually map complex flows without writing a single line of code.
  • Conditional Logic: Customize options based on customer data.
Callvu Automate IVR Payments 1

Seamless PSP & Core System Integration

  • Connect to any Payment Service Provider (PSP) or payment gateway
  • Real-Time System Sync: Automatically update customer records in real-time
  • Custom APIs ensure seamless, bi-directional data flow

Automate Collections and Empower Your Agents

Callvu Automate IVR Payments 4
AI Payment Assistant

Maximize Successful Transactions

  • Real-Time Security Guidance for error-free, PCI-compliant data entry.
  • Error-Proofing: Provides immediate, field-specific tips for common payment failures
  • Summarizes payment plan details and next steps before final confirmation.
Callvu Automate IVR Payments 5
AI Eligibility Engine

Drive Proactive Collections & Revenue

  • Automated Payment Plan Eligibility based on user data and business rules.
  • Context-Aware Recommendations: AI analysis offers best-fit payment options
  • Pre-fills and validates customer and billing information instantly
Callvu Automate IVR Payments 6
AI Agent Co-Pilot

Streamline Collections Handoff

  • Seamless Hand-off: Transfers the full context to the human agent
  • Provides live agents with real-time account dashboards
  • Instantly answers complex billing and payment questions

Ready to Reduce Risk and Rescue Payment Revenue?

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No-Code Digital CX Automation Solution

CallVU Is now FICX

CallVU has officially relaunched as FICX. 

GOT IT!