PDF forms are holding customer experience back
PDF forms were a great first step away from paper, but fall far short in today’s digital and mobile-first world. PDFs frustrate customers, slow down revenue and create unnecessary processing costs for your team.
THE PROBLEM
PDFs are Major Sources of Consumer and Business Friction
Mobile Unfriendly
You customers are on mobile, PDFs aren’t mobile optimized
Poor Experience
PDFs require extra steps: email, download, print, fill, scan, upload
Long Delays
PDFs can’t be instantly submitted, slowing down critical decisions
Manual Processing
Information must be manually extracted to access the data
Process Abandonment
"Heavy-effort" processes lead to high abandonment rates
Data Processing Costs
PDFs can require expensive transcription to process
Internal Inefficiencies
Manual steps like emailing cost time and money
Lost Business
Tedious processes lose customers to digitally savvy competition
THE CALLVU SOLUTION
Digital Micro Apps drive better customer satisfaction, efficiency and savings
Seamless Delivery
Accessible anywhere without downloads by clicking a simple link
Easy Completion
Single-purpose apps can be completed in moments without assistance
Mobile Responsive
Mobile-friendly experiences naturally adapt to any screen
Data Integration
Instantly deliver data to backend systems, no transcription or errors
Improved Security
Enterprise-grade security and encryption for all customer data
Enhanced Experience
Pre-fill data, offer guided assistance, and incorporate rich media