We use cookies to give you the best experience possible. Carry on browsing if you're on board, or find out how to manage cookies.

Request a demo

See all the benefits of the CallVU Mobile Digital Engagement Platform for yourself. Simply fill in the following form and we will set up a free demo.

CallVU’s technology bridges the gap between digital and non-digital assets and allows us to continue to provide its customers with the best quality of service and the best user experience.

Eyal Perry, Head of Technology, Bank Leumi

Please fill in the form and our representative will contact you shortly.

Please use a company email

BENEFITS

  • img

    Migrate callers to
    digital self-service
    capabilities

  • img

    Drive digital transformation
    using existing mobile and
    online banking assets

  • img

    Improve first contact
    resolution, especially in
    complex processes

  • img

    Increase digital engagement
    with an omni-channel user
    journey

  • img

    Equal customer experience
    across channels –
    BOT. DIGITAL. CALL.

ONE PLATFORM MULTIPLE WAYS TO ENGAGE BOT • WEB • CALL

CallVU’s innovative Engagement HUB provides a single self-service / BOT journey to customers in their channel of choice, by delivering social and messaging channels and overlaying existing digital channels.

img

Bot

A virtual assistant that takes customers through guided journeys, enables secured self-service accessing personal information and performing transactions, and also enables direct free language access.

img

Web

Repurpose existing process flows and integrations from the website and the app into a coherent journey that is available as a facebook messenger, from a social messenger, a text message and even mobile web and the website.

img

Call

When a customer dials the service number from their mobile, CallVU leverages existing IVR flows and augments them with digital data from the web site and mobile app, creating a new interactive digital journey for the customer.